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 What
is Wireless@SG?
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Wireless@SG
is a wireless broadband programme initiated by IDA.providing island wide
coverage by 3 operators
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What
is it all about?
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Users
can enjoy free wireless broadband access seamlessly both indoor and outdoor at
public locations.
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How
extensive is the Wireless@SG coverage?
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Island
wide
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Why
sign up for Wireless@SG?
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You
will no longer have to search for a particular Wireless Hotspot belonging to
your mobile or broadband service provider. With Wireless@SG, you can now surf
the Internet in most public areas such as Cafes, Bus stops, Coffee Shops, along
the sidewalks etc with a single login account.
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What
is the speed of the internet?
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For
the Free Basic Wireless@SG account, you get speeds of up to 512kbps at most
public areas.
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So
I can access internet and other services?
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Once connected, users will be able to access all
Internet-based services e.g. online gaming, web surfing, instant messaging,
VoIP and email.
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Can
I access via my laptop or WIFI enable handphone?
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To connect to the Wireless@SG wireless broadband
network, a user just needs a WiFi-enabled device, such as a laptop computer or
a PDA, a web browser, and a registered Wireless@SG account.
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Wireless@SG
is powered by which Operators?
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iCell - East area
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Singtel - North area eg Orchard
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QMax - West area eg CDB, Chinatown
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Do
I have to sign up with all three operators?
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You can choose to sign up at any time with any one of
the three operators, and be able to access all the three operators' networks
with one single account. The user is able to roam within any of Wireless@SG's
coverage areas, regardless of the operators' network.
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Do
I have to be an existing customer?
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You do not have to be existing subscribers of these
operators to enjoy the free service.
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Who
can sign up?
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QMax is extending this three year free offering with
unlimited usage to all residents and visitors in Singapore, including tourists
and business travellers.
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If I want to sign up for higher / faster speed?
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For
those hungry for bandwidth beyond 512 kbps or connectivity options with higher
quality of service, the three operators will also offer premium services at a
fee.
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So I register with QMax, what is the next step?
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We will sms and / or email you the password.
There are basically 2 ways by which you register with QMax.
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If you register online through www.qmax.com.sg
website, you will receive an email with a password.
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If you register online through one of QMax's hotspots,
you will receive a SMS with your password
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I
got the login ID and password, what is the next step?
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Search for wireless coverage with your WIFI enabled
device and select Wireless@SG. You are now connected.
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Where are QMax hotspots
and coverage area?
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QMax
will be announcing these locations shortly in the month of Dec 2006.
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How
do I know this hotspots belongs to QMax?
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Look
out for the QMax Logo on your Hotspot Welcome Screen.
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| The following numbers do not apply to
Wireless@SG subscribers. They are meant for Premium Wireless Broadband
customers only.
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Customer Service Hotline |
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6796-0350 |
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Technical Support
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6796-0360 |
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& Helpdesk
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